Welcome To Spartan Pest Control
Thank you for choosing Spartan Pest Control.
Spartan Pest Control is a locally owned and operated company based out of Charlotte, MI. Every inspection and service is handled personally, combining the attention of a small business with the reliability and convenience of a larger operation. Equipment, application methods, and treatment rates are carefully selected and dialed in to ensure precise, controlled coverage without unnecessary application.
What To Expect
Residential services are completed on a scheduled route based on your service plan. While services are typically completed on the planned day, weather conditions such as rain or wind may occasionally require minor adjustments. Maintaining a smaller, focused service area allows most scheduling needs to be accommodated.
Clients will receive a notification by text message the day before service, or the day of service for landline customers. This notification is the appropriate time to report concerns, request additional services, or request interior spot treatment, which must be scheduled in advance. Please ensure windows are closed and toys, pet items, or other items near the home are put away on the day of service.
After Service
After service, allow a minimum of one hour for treated areas to dry before contact. Once dry, treated areas are safe for people and pets. A service notice will be left at the door if no one is home, and an email summary will be sent for your records. Temporary increases in pest activity may occur following treatment as pests are affected and displaced. This is normal.
When To Contact
Please contact Spartan Pest Control if pest activity continues beyond 7–10 days unless otherwise instructed, if new concerns arise, or if you have questions about your service.
Pest pressure is seasonal and ongoing, and services are limited to the effective lifespan of the applied treatment. Service coverage applies within a 30-day window following treatment. Concerns outside that window are considered new conditions, and re-services require evidence of current pest activity.
Other Services
Spartan Pest Control provides residential and commercial pest control for general pests, rodents, mosquitoes, fleas, and ticks. Specialty services are available for bed bugs, roaches, pantry pests, and other invasive species. Interior, outbuilding, and attic services are offered as needed. Chemical upgrade, minor seal-up work, and carpenter bee hole patching available. Contact Spartan Pest Control for more information.
Welcome
[ Welcome | Terms And Conditions | Risks And Benefits ]
1. Scope of Services
Spartan Pest Control will provide the pest control services described on the attached Service Order. This Agreement covers Regular Residential Services and One-Time services as selected on the Service Order. Add-ons and Client Requests may be added to the Service Order and will be billed separately.
Note: Specialty protocols that require specific prep or aftercare (bed bugs, fleas, roaches, termite work, etc.) will use a separate agreement with specific preparation instructions and post-service care requirements.
2. Term & Frequency
Residential seasonal packages are normally April–September unless otherwise stated.
Services will auto-renew each calendar year unless canceled in writing by Client or Spartan Pest Control before the renewal date.
3. Payment Terms
Residential payment is due at time of service or prepaid as specified on the Service Order. Company may require prepayment for first service or for certain add-ons. Accepted payment methods: cash, check, card, or online payment per the Service Order.
4. Cancellation & Rescheduling
Client must cancel or reschedule at least 24 hours prior to the scheduled service. Failure to provide 24-hour notice may result in a service charge. Services canceled by Client after prepaid services have started will be refunded on a pro-rata basis for remaining scheduled visits (refund = prepaid price ÷ total scheduled visits × remaining visits), minus any non-refundable fees and a $25 admin/refund processing fee.
Company is not responsible for cancellations or rescheduling caused by weather or conditions beyond Company control. Weather-related reschedules will be communicated as soon as practicable.
5. Warranty & Retreats
Spartan Pest Control guarantees results for 30 days following an active treatment (standard exclusions apply). Client must provide evidence (photos, access) showing continued pest activity or issues. Retreat requests made after 21 days may result in Spartan Pest Control applying the retreat and moving the next scheduled monthly visit to cover the retreat. Services that Spartan Pest Control, upon inspection, deems unnecessary may incur a $50 travel/service fee.
6. Client Responsibilities / Site Prep
Client shall provide reasonable access, secure pets, remove food and fragile items from treatment areas, and otherwise follow the prep instructions provided for specific services. Failure to follow prep instructions may reduce effectiveness and may result in additional charges or refusal to perform service.
7. Chemical Use, Safety & SDS
Spartan Pest Control uses label-approved, EPA-registered products applied according to label directions. By signing, Client authorizes Spartan Pest Control to apply pesticides consistent with label requirements. Material Safety Data Sheets (SDS) and product labels are available on request.
8. Minor Seal-Ups / Exclusions
Minor exclusion or seal-up work is offered under a separate Seal-Up Addendum/Agreement that details scope, materials, cost, and warranty. Carpenter-bee hole patching is handled under that addendum unless specifically included in the Service Order.
9. Limit of Liability & Indemnity
Spartan Pest Control will perform services in a professional manner. Client agrees Spartan Pest Control’s liability for claims arising from this Agreement is limited to direct damages and shall not include consequential damages. Spartan Pest Control’s maximum liability is limited to amounts paid by Client to Spartan Pest Control under this Agreement during the prior 12 months. Client shall indemnify Spartan Pest Control for damages arising from Client’s failure to follow prep instructions, pre-existing property defects, misuse, or negligence.
10. Insurance & Certificates
Spartan Pest Control maintains commercial general liability insurance. Certificates of insurance are available upon request.
11. Force Majeure / Weather
Spartan Pest Control is not liable for delays or inability to perform due to weather, acts of God, or events beyond its control. Weather-dependent services will be rescheduled.
12. Termination & Suspension
Spartan Pest Control may suspend or terminate service for non-payment, unsafe site conditions, or Client breach. Unused prepaid services will be refunded on a pro-rata basis as described in Section 4, minus admin/refund fee.
13. Records & Documentation
Spartan Pest Control will maintain service records and may photograph treated areas for documentation. Copies of service records and SDS are available upon reasonable request.
14. Execution of Agreement
This agreement may be executed electronically or in paper form. Typed names, electronic signatures, handwritten signatures, and copies or photographs of signed documents shall be considered an acknowledgement and acceptance by the client of all terms and conditions contained herein.
15. Dispute Resolution & Governing Law
This Agreement is governed by the laws of the State of Michigan. Parties will attempt informal resolution; disputes under $15,000 shall be resolved in small claims court or binding arbitration (as elected by Spartan Pest Control). Client agrees to reimburse Spartan Pest Control’s collection costs if Spartan Pest Control must pursue unpaid balances.
16. Exclusions
This Agreement does not cover wildlife removal, structural repairs, termite fumigation, or services requiring specialized licensing unless expressly added in writing.
Terms And Conditions
[ Welcome | Terms And Conditions | Risks And Benefits ]
Company Name & Address: Spartan Pest Control - 871 State St, Charlotte MI 48813
NOTICE TO CUSTOMER: Please ask your applicator about special preparations you may need to make (yard, house, pool) prior to application, and other precautionary measures specific to the material applied.
DEFINITION OF A PESTICIDE: A pesticide is any substance or mixture of substances intended to control pest infestations. The word “pesticide” is an umbrella term for products that control a wide range of pests. Pests commonly found include weeds, insects, diseases, mites and rodents. Pesticides designed to control these types of pests are called herbicides, insecticides, fungicides, miticides, or rodenticides. Another groups of pesticides called plant growth regulators are used to manage the growth of plants in the landscape. State and federal laws require that pesticides must be applied in accordance with label directions. Labels direct users as to how, where and at what rate the material must be applied. Upon request, your applicator will supply you with a label of the material applied.
HOW PESTICIDES WORK: Products intended for use on your property may be applied as a liquid, dust, aerosol, granule, bait or fumigant and are generally active for a few minutes to a few months. Some compounds control pests on contact by damaging the physical structure of the pest. Other compounds become active only after they are absorbed or ingested. They then interfere with physical development or prevent the pest from reproducing. Pesticides may be effective against a large class of organisms or may be specific to particular organisms. This means that applicators can often choose an effective pesticide or pest control strategy that will minimize potential impact to humans, pets or non-target organisms.
WHY PESTICIDES ARE USED: Pesticides are a tool people use to protect crops, homes, animals, structures, or ornamental plants from pest damage. Examples are protection of buildings from termites, turf from weeds or insects, utility right-of-way areas from damaging trees, and indoor environments from invasion of insects or rodents. Pesticides may be used to control mosquito or gypsy moth populations, to protect food crops or control weeds in lakes and ponds.
GENERAL TOXICITY INFORMATION: Toxicity is the measure of a substance to cause harm. Health risks from pesticides are generally related to the amount of exposure and the toxicity of the compound. Pesticides can enter the body by ingestion, inhalation, or absorption through the skin. One of the most effective ways of reducing exposure is by restricting access to the treated area. There are two broad classes of pesticides established by the United States Environmental Protection Agency – general use products and restricted use products. General use products are usually considered to have a lower toxicity or risk than restricted use pesticides, and have fewer restrictions regarding who may purchase or use the products. The general public may purchase and use general use products. Restricted use products can be purchased and used only by state certified applicators. The majority of materials used in and around homes are general use pesticides.
COMMON SENSE PRECAUTIONARY MEASURES AND SITE PREPARATION: Do not enter the treatment area while an application is in progress. Remain out of the treated area until the time period specified by the applicator has expired. Additional supervision may be needed for small children. • If food crops are treated there may be a pre-harvest interval during which you may not harvest the crop. • For indoor applications – put away food, children’s toys and clothing, cover fish tanks, and remove pets. • For outdoor applications – put away children’s toys and any clothing drying on a line, remove pets, cover or discard water for pets and in birdbaths, and ensure that applicators know if there are areas, such as children’s play areas, that should not be treated. • Persons on prescription medications including Tagomet and Dilantin, should contact their doctor regarding possible drug-pesticide interactions. Persons with medical conditions such as asthma should contact their doctor about possible implications.
ENVIRONMENTAL FATE OF PESTICIDES: Exposure to light, heat and other environmental factors cause pesticides to deteriorate. The amount of time that it takes to break down the pesticide depends on temperature, humidity, light, moisture conditions and other factors. As a result, degradation times are highly variable depending on the compound and environmental situation. Generally those pesticides that are the most effective and least persistent should be selected by your applicator.
IF YOU THINK YOU HAVE AN UNUSUAL REACTION: If you have a reaction due to exposure, immediately wash the exposed areas with soap and water. Go to the nearest doctor or hospital. Do not drive yourself. Take any information you may have regarding the pesticide used, including a copy of the customer information provided to you by the commercial pesticide applicator. Have your doctor obtain emergency information about the pesticide you may have been exposed to by calling the Poison Control Center at 800-222-1222 or by calling the National Pesticide Telecommunications Hotline at 800858-7378, or get information online at www.npic.orst.edu.
Ver. Jan 2009
RISK AND BENEFIT INFORMATION FOR PESTICIDE APPLICATIONS
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